The Objective

Redesign the way we interface with our anti-money laundering user experience.  Anti-money laundering is a critical need in the financial world – this piece has been in my pipeline for a while, and I will share a few key points during the process.  Not everything, as we do not want to give Oracle’s competitors or the criminals too much, as you can imagine.  Hopefully, it will be enough to see how I approached a few key points, which are only a small fraction of this product and the many contributors not mentioned.

My role was to start the train moving in the right direction from a user experience perspective.

The Problem

Rethinking the way anti-money laundering personnel engage in the complex work they do daily.

My Role

My role in this project was pivotal. I was tasked with enhancing our user experience, leveraging our new redwood style-guides, user roles, and tasks. This was a crucial step in our journey towards standardizing user experiences.

• As Lead Product Designer, my job was to establish the first approved key user experiences to serve as standard as to how to handle 80% of the types of tasks users needed to handle on a daily basis
• I worked with SMEs to gather the domain research and create use cases around the tasks they worked on on a daily bases
• Facilitated UX kickoff with mostly SME’s to get a sense of pain-points and glean opportunities on the next versions of the application
• Synced Business objectives with UX Use cases and established usability guidelines

Challenges

• Fingertip information
• Multi-level exception handling
• Pipeline approvals
• Obviating information for better cognitive load
• information curations

The Objective

In an era where data is king, ensuring seamless access and manipulation of information across mobile platforms is paramount. On this project, I spearheaded the development of a groundbreaking feature for a mobile application, revolutionizing the way users interact with data tables. My mission was clear: to design an intuitive, user-friendly interface and experience that allows users to customize and edit tables directly from their mobile devices without sacrificing depth for simplicity.

The Problem

In the context of our CRUD patterning, we needed a way for bank configurators to create complex tables using database reference.

My Role

My role in this project was multifaceted, encompassing everything from initial concept development to the final implementation stages. By conducting thorough user research, I identified key pain points in mobile data interaction and addressed them through meticulous interface stage design. The result? A seamless, intuitive experience that empowered users to make the most of their data anytime, anywhere.

• As Lead Product Designer, my job was to establish the first approved version of the experience
• I worked with SMEs to gather the domain research and create use cases
• Study engineering BRDs
• Facilitated UX kickoff
• Synced Business objectives with UX Use cases and established patterning guidelines

Challenges

• Using a mobile device
• Error handling
• Complex Interactions
• Big data